Bowflex
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Bowflex Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bowflex has 1.8 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Bowflex to a friend or colleague.
- Rating Distribution
Pros: Aesthetically pleasing, Customer service, Great machine.
Cons: Highly dislike their customer service, Machine does not work, Do not value their customers.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bowflex has 1.8 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Bowflex to a friend or colleague.
- Rating Distribution
Pros: Aesthetically pleasing, Customer service, Great machine.
Cons: Highly dislike their customer service, Machine does not work, Do not value their customers.Recent recommendations regarding this business are as follows: "Do not purchase Bowflex", "Never Buy", "Stay away from the adjustable dumbbells", "Best", "I love the machine. I'm upset, I've only had it since April 2021".
Most users want Bowflex to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Bowflex Reviews
"Need a replacement, crank, young lady and customer service very knowledgeable and quickly mailed me a crank, crank puller directions, and a new pedal just in case"
Read above if you want reviews and you dont want the reviewer to be pissed off, dont make this box mandatory User's recommendation: Best
"Teoubleshooting"
No one ever answered the phone. was on hold for 17 min. trying to figure out why my screen doesn't work. They send me a new cable, but It still won't come on.
Teoubleshooting
Preferred solution: Answers
Bad experience
- Do not honor agreement
Preferred solution: Repair
User's recommendation: Do not purchase Bowflex
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible customer service brand new machine and unable to use.... service tech has been here 3 times still does not work.
- Bowflex
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order was canceled
Vancouver, Washington
What a piece of junk
- Dont make good equipment
- Wont admit they make crap equipment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalamazoo, Michigan
Constantly Breaking
User's recommendation: Never Buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Purchase problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Morrisville, Pennsylvania
1090 dumbbell issue/recall
User's recommendation: Stay away from the adjustable dumbbells
Annandale, Virginia
Need a replacement, crank, young lady and customer service very knowledgeable and quickly mailed me a crank, crank puller directions, and a new pedal just in case
User's recommendation: Best
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Extreme 2’csble routing issues
- I like it so far just a small issue
- Power rods weakening is a concern
Preferred solution: Fix
Salisbury, Maryland
Service for defective equipment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Won’t correspond thru emails
- Great machine
- Customer service not consistent
Preferred solution: Instructions on where to replace, the part that fell out of machine.
User's recommendation: Research any company reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Servo motor issues
- Its a great machine
- It broke easily
Preferred solution: My machine fixed.
User's recommendation: I love the machine. I'm upset, I've only had it since April 2021
San Antonio, Texas
Necesito una parte de mi MaxTrainer y hablar con un técnico
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dover, Delaware
Treadmill 10
I ordered a treadmill 10 on 12/21/2021. I didnt receive it until 01/11/22.
My husband put it together and I tried to use it the first day. The treadmill will not work. Called customer service and sat on hold for 1.5 hours to get a rep try and diagnose the issue over the phone. She ordered parts and had a technician come out and install.
Guess what, the parts she ordered arent whats broke. Technician says he need to go back to Nautilus snd have them order the parts, they will mail them snd then they will come back and install them. I wait a week and by this time its February and my treadmill is still not working. I called customer service (waited on hold over an hour again) to tell them I want to return it.
They gave me an RA number for the return and said someone will contact me. February 14th two guys show up in a Jeep vehicle, take my treadmill apart load it up and leave with it. The guy said that nautilus will send him boxes snd he ships it back to them, they evaluate it and then give me a refund based on the evaluation. Fast forward to today 3/12/2022, nautilus has my treadmill but I have yet to get a refund.
Ive called twice and have been given another RA number for my refund and a promise from both Bowflex reps that they have escalated this to their supervisor and someone will get back to me.
My last phone call was on 3/9/22 and guess what, Ive still not heard from anybody. I have all of my SA #s and RA #s but no money.
- Liked the look of the equipment online
- Do not value their customers
- Machine does not work
Preferred solution: Full refund
User's recommendation: Run as fast as you can away from Bowflex
I am going through the same thing....
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Jose, California
Horrible customer service
User's recommendation: Do not purchase if you want customer support!
PissedConsumer3325705 You purchased a Bowflex M8 Max trainer on Amazon, according to the receipt attached. NordicTrack is not affiliated with Bowflex in any way.
You will need to contact Amazon or Bowflex for help with this order. If you are interested in buying a NordicTrack product, please look at NordicTrack.com to see our product line or email us at ce@NordicTrack.com for help.
Thanks! - NordicTrack
About
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Bowflex is a leading provider of various equipment, tools and accessories for home and professional fitness centers and gyms. All in all, there is a selection of products, that includes dumbbells of different weights, walk and burn training facility and home gym imitating product. It is definitely, that this online store offers certain discounts and attractive shipping terms for some sport products.
On top of that more info and feedbacks from people about this store can be found in Facebook and Twitter social networks. The web site allows purchasers to make shopping very easy pastime, due to the well-developed navigation.
Bowflex is ranked 124 out of 948 in Sport Equipment and Accessories category
Canada, USA
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I purchased a stationary bike in March 2023.The resistance has completely stopped working.I called bowflex and spoke with a lady.She talked me through troubleshooting but basically instructed me to refer to user manual and fix it myself.It’s under warranty and there’s a risk of electrical shock to me in the process.