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I spent $1884.61 for a Bowflex HVT, this was by far the worse piece of exercise equipment that I have ever owned! This machine is not ready for sale as it has many inherent problems that reduce the effectiveness of the workouts.

The pulley and rope system that provides the resistance is in not up to the vigorous workout depicted in the advertisements. My experience was slack ropes at the end of a reps and having to wait for the machine to catch up. While the HVT was designed with a great concept the technology and construction of this machine fall far short of the goal of a great combined strength and cardio workout.

One positive part of this experience was dealing with customer service at Bowflex, they promptly issued an RMA number and fully refunded my purchase price two days after they received my returned machine. In the return policy it clearly states that the customer is responsible for the cost of return shipping which cost me $238.00.

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I am facing the same problem even with the exchanged machine.

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